Friday, May 21, 2010

Vito's Market

We've been looking for a place that would deliver and cater and only cost us no more than 7 dollars a person. Vito's looked to be that place. Unfortunately, we didn't get enough people due to late notice for catering and people were also confused about their menu online if it's just all catering or individual items. We were stuck between catering service or not and we decided going with individual items.

Vito’s has a selection of sandwiches and wraps and they’re in the Main St. Fountain plaza. You can order online also which is neat. Looking at their menu, it doesn’t say much about what it comes with it like macaroni salad, fries, coleslaw, etc like some places do. They also charge eight dollars for delivery.

We were all set with placing the order for about a dozen or so co-workers and upon doing so, this is what happened:

1. Specials menu online changes EVERY DAY (soups and sandwiches). So Gumbo was not today's option, nor was Chicken Cordon Bleu.
2. Delivery DOES NOT accept cash.
3. Owner originally did not want to wrap orders individually; she wanted to place all orders on 1 platter.
4. Simple phone call took 16 minutes.

So, the order was cancelled on the day we were all expecting food from Vito's. This is poor business especially when dealing with a group of customers who are trying out the place for the first time... it's a bad first impression.

Since we didn't get a chance to eat their food because we didn't get past through the ordering process, this place receives a low rating.

Final Rating. 0.5 out of 5

Vito's Market
www.vitosmarket.com
40 Fountain Plaza
Buffalo, NY 14202-2229
(716) 858-5858

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