Friday, July 16, 2010

TGI Friday's

TGI Friday's is one of the most over-visited chain restaurants in America. This place on Main St. by Chippewa and Washington seems to be one of the few food attractions that are busy in its area, especially in the evening. It does marketing extremely well with their television advertisements and promotions. Imagine over a dozen us from work heading to Fridays together and ordering lunch right there. We wouldn’t have time… so we managed to get delivery from them.

The menu contains a lot of similar things and it's very narrow. Their prices are actually expensive for lunch and dinner portions as well as desserts. You might as well just go to a local restaurant instead with real cooks and people who want to work there. Since we are the Buffalo Lunch Time guys, we shouldn't be going to places like Fridays, Chilis, Applebee's, and so on since there are a ton of local places that are out there... at least in Buffalo and the suburbs there are. Fridays does provide a family-friendly atmosphere along with a nice bar that has overpriced drinks. However, we managed to order for delivery for our first time ever from TGI Fridays on this Friday. We pulled off getting the manager from TGI Fridays to make the delivery if we had enough people. This would be their first delivery.

We only had the menu online to look it and it was very confusing. The items were duplicated all over the menu and they stressed Jack Daniels sauce all over it. The prices were not listed and some of the items didn't list if it came with a side or not. Their sections are broken down vertically so you would have to tilt your head to read the section. Since the menu online was messy, we called and requested a menu faxed to us with the prices. The person on the phone did so by writing the prices on a paper menu, which was easier to read, and it was faxed within a few minutes. This was the fastest fax we’ve ever had. Usually when we request a menu to be faxed, it rarely comes in. We were impressed most by this place since the person did it so fast and wrote the prices on it. We ended up faxing our orders with our names on each order to them about two hours ahead of our lunch time and called to confirm it. There were sixteen people who ordered today and the most popular item ordered, as predicted, was the Jack Daniel's Chicken Sandwich which did come with fries.

Some of us do have a problem though with the pricing. The average cost of a sandwich and even a salad was 10 to 11 dollars total. If we found a menu for a local place no one has heard and saw it cost that much for a sandwich, people would be turned away and call it an outrage. We would know since it has happened several times before... but since this is Fridays and people are familiar with the name and marketing of it, it is okay to spend that much on lunch. The problem is not many people take the risk and spend $10 on lunch from a place they know nothing about.

Our food arrived ten minutes earlier... that is, if we gave them the right address. Our Rochester friend gave him his old working address, but thankfully they came before noon. The daytime manager Mike delivered in his car and he said this was his first delivery order. He was hesitant at first over the phone to do it, but it now sounds like he would do it again especially with the right address. All the orders were in one big box. None of them had names on them though. Instead, the orders were written on them. Plates, napkins, ketchups, and so on were provided. For everyone who ordered Jack Daniels something, the sauce was on the side and everyone seemed to have liked that better than if the sauce was already on it. The sandwiches were juicy and big with some flavor. We were all impressed by the food even if it was from a chain. The food didn't go wrong. It’s also what you can expect from a chain in quality and size.

TGI Friday's is expensive place for lunch and people are still willing to pay because the food is not that bad. There are other choices out there and this isn't something we would go to often for our lunch. However, since we got a large turnout and everything pretty much came as ordered and enjoyed by many people, we might change our minds on that especially when we don't want pizza.

Final Rating: 3 out of 5

TGI Friday's
www.tgifridays.com
601 Main Street
Buffalo, NY 14203-1488
(716) 854-6000

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